Get in touch

Slow build performance and increased error rate

Started 7 Mar at 04:13pm PST, resolved 7 Mar at 11:27pm PST.

Capture Cloud

Fix appears to be working and builds have been running successfully for the last 30 mins. Will monitor.

Posted 7 Mar at 11:27pm PST.

We've had reports of builds not running from customers. We think we've identified the root cause and pushing out a fix now.

Posted 7 Mar at 10:23pm PST.

Capture speed has returned to normal, and is holding steady.

Thanks for your patience – will continue monitoring.

Posted 7 Mar at 05:51pm PST.

We've restricted input to the queue, which will further slow builds, but should reduce errors.

Posted 7 Mar at 04:51pm PST.

Investigating heavy load in our Capture Cloud which may affect build times and is leading to increased error rates. We’re working on remedies now, will report back here.

Posted 7 Mar at 04:13pm PST.