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Degraded

Builds taking longer than usual

Started 24 Jul at 02:36am PDT, resolved 24 Jul at 08:58am PDT.

Capture Cloud
Resolved

We've confirmed that build performance has returned to normal, and the earlier delays have been fully resolved.

All new builds are processing as expected. If you still have builds from earlier that appear stuck or delayed, you can allow them to complete on their own.

We’ll continue to monitor closely.

Posted 24 Jul at 08:58am PDT.
Updated

We believe we have identified the root cause of the issue and have implemented a fix. We are seeing improvements in processing times and will continue to monitor and update this page.

Posted 24 Jul at 08:15am PDT.
Re-appeared

We have received reports that the issue with build delays is still affecting some customers. We have reopened this incident and are actively investigating.

We’ll share updates here as soon as we have more information.

Posted 24 Jul at 06:55am PDT.
Resolved

We have seen sustained and improvement and believe that the root cause of the build time delays has been resolved. Users may see builds that were in progress during the incident continue to take extra time and occasionally timeout, but new builds should be processed quickly.

If you prefer, you can cancel builds to avoid waiting and rerun them now, or you can allow them to complete or timeout at the 2 hour mark.

Posted 24 Jul at 05:00am PDT.
Updated

We believe we have identified the root cause of the issue and are testing fixes. We are seeing improvements in processing times and will continue to monitor and update this page.

Posted 24 Jul at 04:39am PDT.
Updated

Our team is still working to resolve the slowdown in build progress. We will continue to update here as we make progress.

Posted 24 Jul at 03:28am PDT.
Created

We have detected an increase in build times and the number of pending builds. Our team is responding to ensure that builds in process proceed without having to be cancelled or rerun.

Posted 24 Jul at 02:36am PDT.